Project review desk
Use the form for new LED video wall concepts, replacement studies and acceptance-test planning.
[email protected]Contact information
Bring Barco a project brief that engineers can use
Include the room, content, operating conditions and service constraints. Do not send patient data, security credentials or confidential source media through this general form.
Service triage
For an installed system, include product identifier, firmware record, event time, symptoms and the recovery steps already attempted.
[email protected]Working hours
Initial project review: Monday–Friday, 09:00–17:00 CET. Emergency coverage depends on the applicable service agreement and region.
Response scope is confirmed after triage.Two-column quote form
Lead with the observation conditions
Fields for viewing distance, room light and wall size help distinguish an optical issue from a signal, mechanical or service issue.